In today’s business world, it can be difficult to select employees with the correct behavioral characteristics for customer service jobs. The Customer Service Profile™ is a customer service assessment that measures how well a person fits specific customer service jobs in your organization. This employee assessment is based on various characteristics identified through Profiles International’s carefully compiled research.
- Vietnam validation
- Job matching and performance modeling enables rapid customization for each client organization
- Vertical specialty versions available in hospitality, healthcare, financial services and retail.
- Shape and communicate your company’s customer service philosophy.
- Provides an easy comparison of an individual’s behavior traits, proﬁciencies, and perspective on customer Service to your company’s standards.