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Huyen Nguyen

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Battle of the Ages: 10 Ways to Bridge the Generation Gap

Posted by Huyen Nguyen on Sep 27, 2012 9:13:00 AM

Lately we have posted a few articles on behaviors that can have an effect on the workplace, such as problematic personalities, bad attitudes, and business manners. However, what do you do when you have a workforce that consists of four generations and each generation has different values, different ideas, different ways of communicating, and different ways of getting things done?

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Topics: Workplace Management, Training and Development in Business, Team Management

Take a Bite Out of Apple's Guide to Hiring Great Sales Employees

Posted by Huyen Nguyen on Sep 21, 2012 2:19:00 PM

Whether you’re a small retailer or the world’s largest technology company, you need the best-fit sales employees to succeed.
Recruiting and selecting effective sales reps is critical for any sales organization! Take Apple Inc. for example, when you go into Apple stores across the country, you'll find exceptional customer service.

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Topics: Interview Tips and Techniques, Effective Hiring, Employee Assessment Tools

3 Steps to Help Your Managers Prepare for Difficult Conversations

Posted by Huyen Nguyen on Sep 17, 2012 3:21:00 PM

During times of budget challenges and uncertainty, supervisors might be experiencing an increase in the number of difficult conversations with their staff. These could include delivering bad news about an employee’s job, informing staff about work restructuring, or discussing other complicated and stressful work situations.

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Topics: Communication Skill, Workplace Management, Leadership Skill Improvement, Team Management

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