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Kieu Nguyen

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8 Tips for a Successful Sales Call

Posted by Kieu Nguyen on May 6, 2014 3:00:00 AM

Learn the vital telephone skills every salesperson needs to avoid rejection.

Too many people in business look at the telephone as an anchor--that's how they feel about lifting it when they have to make outgoing calls to potential clients. For some, you'd think it was covered with spiders or that it might electrocute them if they touch it. That reaction revolves around the fear of rejection. Granted, not too many people are brave enough to willingly put themselves in a position to be rejected. However, those who do will find all sorts of long-term rewards for the temporary pain they'll experience.

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Topics: sales, sales tips, sales skill

10 Ways to Become a Better Leader

Posted by Kieu Nguyen on Apr 16, 2014 8:30:00 PM

How would you describe a strong leader? In one leadership study, qualities such as assertiveness, adaptability, intelligence and conscientiousness were cited as the most important. "Research clearly shows that transformational leaders - leaders who are positive, inspiring, and who empower and develop followers - are better leaders," explains psychologist and leadership expert Ronald E. Riggio. "They are more valued by followers and have higher performing teams."

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Topics: leadership, Leadership Skill Improvement, leadership charisma

The Three Most Common Mistakes Sales Managers Make

Posted by Kieu Nguyen on Apr 11, 2014 3:00:00 AM

In most organizations, sales managers are the essential bridge between the company's sales goals and the realization of those goals. The gritty day-to-day interactions between the sales people and their customers are frequently filtered through the perspective of the sales manager on their way up the ladder. And the aspirations and strategies of the company's management must be imprinted by the realism of the sales manager as they come down from above. Sales managers are the conductors who carefully orchestrate the tentative entanglement of the sales people with their management.

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Topics: sales skill, Leadership Skill Improvement

Sales Success Secrets from Sales Guru Brian Tracy!

Posted by Kieu Nguyen on Mar 31, 2014 8:25:00 PM

You have the ability, right now, to earn two and three times as much as you are earning today. Everyone who is ahead of you in the game of life was once behind you, sometimes far behind you. And what they have done to move ahead, you can do as well.

Here are seven ideas for you to use every day to dramatically increase your sales results.

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Topics: sales, thinking style, sales tips, sales skill

Sales Behaviour links to Sales Success

Posted by Kieu Nguyen on Mar 24, 2014 8:30:00 PM

CEOs are investing more than ever in their sales forces, but results aren’t improving. To understand this disconnect, we observed sales professionals in live sales meetings. We discovered eight sets of sales behaviours. The bad news is that only three of them-accounting for a mere 37% of salespeople-were effective. What’s more, some of the behaviours of the remaining 63% actually drove down performance. But there’s good news, too: the eight sets represent behavioural tendencies, not set-in-stone personalities. Managers can effect changes in their current salespeople and recruit better team members in the future if they understand the eight sets of behaviours.

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Topics: behaviores, Communication Skill, sales skill, Effective Hiring, right hiring

How to Lead Your Sales Team to Greatness

Posted by Kieu Nguyen on Mar 11, 2014 8:30:00 PM

True sales effectiveness requires creating and building manager skills and a management culture that adds value to the sales force.

It happens all the time: the top salesperson gets promoted to sales manager. The organization soon discovers, however, that the skills and perspectives that made this person a top salesperson are not contributing to success as a sales manager, and may in fact be detrimental to the sales role.

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Topics: sales skill, Workplace Management, Leadership Skill Improvement, Team Management

6 Tips to Build Your Own Exemplary Sales Team

Posted by Kieu Nguyen on Mar 4, 2014 10:00:00 PM

Managers and salespeople have wondered why salespeople fail for years. Follow these 6 tips and you’ll never think about failure again.

“Why do salespeople fail?” A question that managers, as well as their salespeople have asked for decades. And one contributing factor that keeps this question alive and in the forefront of our mind is the fact that there has not been one universally accepted answer. Whether the salesperson’s failure is being blamed on the salesperson, on the manager or a collaborative effort, the reasons often remain subjective, even elusive and as such, history is then bound to repeat itself. The timeless struggle for a solution continues to plague our thinking, while the collateral damage due to this fallout dominates the manager’s time.

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Topics: sales, sales tips, sales skill

How to Stop Hiring the Wrong People in Five Simple Steps

Posted by Kieu Nguyen on Dec 2, 2013 9:40:00 PM

Standardized interviews, questionnaires, complex scoring systems, background checks, drug tests and personality assessments — Corporate America has certainly engineered what should be a fool-proof process to help companies avoid hiring the wrong person.

Despite all of these processes and platforms, companies can still miss red flags in the hiring process, in fact, 66 percent of U.S. employers have been affected by a bad hire in the last year. And hiring errors come at a cost: a bad hire can cost a company as much as $50,000.

Luckily, picking up on warning signals is not difficult provided you practice keen observation and listening skills throughout the interview. Remember that a warning signal is not a 100 percent confirmation that there is a problem. Always consider any of the fairly defensible explanations that may have led to an interview blunder, such as an innocent misunderstandings or a classic case of nerves.

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Topics: Interview Tips and Techniques, Effective Hiring, Employee Assessment Tools

4 Tips for Leadership Development

Posted by Kieu Nguyen on Nov 26, 2013 10:30:00 AM

What do you do to develop leaders in your company?

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Topics: Leadership Skill Improvement, Training and Development in Business, Team Management

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