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Recruit and Retain Frontline Employees

Posted by Thanh Le on Sep 23, 2015 3:00:00 PM

Most of us have heard "the frontline is the bottom line" in reference to a company's employees. In other words, a company's frontline employees are the company, especially if that company is customer-oriented. After all, customers rarely come into contact with the executives of an organisation, so, as the leaders, the Board, Executives and Managers should all strive for a company that is consistent with the “frontline equals the bottom line” philosophy.

This article provides two main points about frontline employees (aka client service or pre-sale consultants): 1) How to recruit the right ones and 2) How to effectively retain them.


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Topics: Effective Hiring, recruiting, retaining

5 Critical Sales Personality Traits You Need to Assess When Recruiting

Posted by Thao La on Jul 22, 2015 2:30:00 PM

What makes a great salesman? Which personality traits does a great salesman need? These are the basic questions you need to know the answer to before starting your sales recruitment process. What do you need from a salesperson, so you can choose the best candidate? Let’s learn what a salesperson should look like to save your some time and money and to help you identify that great salesperson.

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Topics: recruiting sales people, Effective Hiring, sales personalitites

Inappropriate Questions Interviewers Need To Avoid (Part 2)

Posted by Thanh Le on Apr 29, 2015 8:25:00 AM

In part 1 of this article, you have been acknowledged quite many ways to approach subject you want without asking an inappropriate question. Let’s keep going with more subjects.

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Topics: interview, Effective Hiring, Human resource, interview success, interview strategy

Webinar "Jobfit 2015: Perception and Reality"

Posted by Binh Nguyen on Mar 26, 2015 10:59:00 AM

Recruitment nowadays no longer pays attention to the only purpose of finding labor. What recruiters look for is new member that will sustainably contribute to the growth of organization.

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Topics: chọn ngành học, Employee Assessment, behaviores, Effective Hiring, Employee Assessment Tools, job fit, Personalities, career orientation, career success

Survey: Human Resource 2015 – Challenge & Solutions

Posted by Binh Nguyen on Mar 16, 2015 8:57:00 AM

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Topics: Interview Tips and Techniques, Employee Assessment, employee promotion, Phương Pháp Học Tập, Training and Development in Business, Effective Hiring, Employee Retention, 360 Degree Feedback, job fit

Foreign Manager’s Underperformance: Reasons and Solutions

Posted by Binh Nguyen on Feb 5, 2015 3:35:00 PM

You hire an ideal manager, in your opinion, who has the right skills and experience. Your expectation is that the new manager will drive the company in the right track and double profit. However, for some reason, the manager doesn’t perform well or meet your expectations. The question here is do you attempt to work out the problem with the new manager or do you fire them?

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Topics: improve productivity and performance, Charismatic leader, Charismatic leadership, Leadership Skill Improvement, Effective Hiring, Employee Assessment Tools, effective hr manager, Effective and Efficient Employees, manager

Making the Case for Job Fit

Posted by Vy Huynh on Nov 19, 2014 11:30:00 AM

Is your organization plagued by substandard employee productivity? Do you depend on your employees to be motivated and engaged in their work? How can you improve productivity in the workplace so that you can maximize your bottom line?

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Topics: Workplace Management, Training and Development in Business, Effective Hiring, job fit

Effective Talent Management Starts with Job-fit

Posted by Vy Huynh on Nov 18, 2014 11:30:00 AM

Organizations that truly value  effective talent management place a priority on ensuring good job fit. One way to maximize job fit is to use employee assessments in the employee selection process. Managers need a plan before they seek applicants. Good workers are difficult to find, and a manager needs to not only focus on stellar qualities, but also a person's ability to fit into a certain work culture or accomplish a particular job description.

Lucky is the organization that has the right people in the right place at the right time, or optimal job fit. These organizations operate like high-performance luxury automobiles, zooming along the highway while lesser engines chug, sputter, and die.

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Topics: Leadership Skill Improvement, Team Management, Effective Hiring

4 Best Practices for Hiring High Performers

Posted by Huy Tran on Oct 31, 2014 10:30:00 AM

Consider this: It can cost $4,000 to $40,000 to recruit and onboard one new employee. Therefore, companies that have implemented efficient hiring practices get the best return on this investment, especially when they focus on acquiring top performers.

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Topics: Effective Hiring, right hiring, recruitment, hire, Employee Retention, retaining

The Science Behind Employee Assessments for Hiring

Posted by Rick Yvanovich on Oct 1, 2014 2:30:00 PM

Personnel decisions are too important to leave to chance, and interviews and background checks can only reveal so much information. In this time of uncertainty, it is imperative companies try to surround themselves with as much certainty as possible.

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Topics: Employee Assessment, Effective Hiring, Employee Assessment Tools

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    Rick Yvanovich
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    With the Profiles International South East Asia Blog, it is our mission to help organizational leaders and HR professionals improve their performance and workforce productivity. 

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