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6 Conflict Management Skills from Coach Wooden

Posted by Anh Tran on Mar 5, 2013 7:45:00 AM

A popular doodle illustrating “What People Think Success Looks Like Vs. What It Really Looks Like” has created a buzz online. In the image, ideal success is portrayed as a straight 45 degree arrow, constantly and steadily increasing. The image of what success really looks like is still an arrow moving up, but it resembles a bird’s nest with twists, turns and knots along the way. This twitter-popular image is simple, yet so true. The road to success is certainly not a straight upward arrow! There will always be knots to untie and challenges to overcome, that’s why conflict management skills are essential for success.

Legendary basketball player and coach John Wooden once said, “Things work out best for those who make the best of how things work out.” This quote perfectly illustrates how dealing with conflicts can effectively lead to success.

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Topics: Workplace Management, Leadership Skill Improvement, Employee Retention

Aesop’s Fable: A Tale of Teamwork

Posted by Shekhar Bhusannavar on Mar 4, 2013 8:48:00 AM

Have you ever heard of Aesop’s FableThe Belly and the Members? Well the fable reads:
“One fine day it occurred to the Members of the Body that they were doing all the work and the Belly was having all the food. So they held a meeting, and after a long discussion, decided to strike work till the Belly consented to take its proper share of the work. So for a day or two, the Hands refused to take the food, the Mouth refused to receive it, and the Teeth had no work to do. But after a day or two the Members began to find that they themselves were not in a very active condition: the Hands could hardly move, and the Mouth was all parched and dry, while the Legs were unable to support the rest. So thus they found that even the Belly in its dull quiet way was doing necessary work for the Body, and that all must work together or the Body will go to pieces.”

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Topics: Workplace Management, Team Management

How to Fill the Gaps with Effective Management

Posted by Shekhar Bhusannavar on Mar 2, 2013 7:45:00 AM

Is there a skills gap in your organization? Do you have vacant positions, which require high-level skills that are hard to find? According to a recent study from CareerBuilder, 38 percent of employers cannot find qualified candidates to fill a position. The study found that the top five areas most difficult to recruit for are:

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Topics: Workplace Management, Training and Development in Business, Employee Retention

How Google Tames Employee Turnover and Retains Its Brightest Stars

Posted by Anh Tran on Mar 1, 2013 7:45:00 AM

How much do you spend on recruiting and replacing an employee? It is estimated that most organizations spend between $4,000 and $40,000. Understandably, with such a large range, most managers have come to accept employee turnover as a normal business practice.

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Topics: Workplace Management, Employee Retention

4 Tips for Increasing Employee Engagement from Starbucks

Posted by Rick Yvanovich on Feb 28, 2013 7:45:00 AM

Effective customer service starts from within an organization. Successful companies see their employees as more than just workers but also brand ambassadors. A company's efforts to boost employee engagement should translate into effective and strong customer service.

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Topics: Workplace Management, Employee Retention

Managing Multi-Generational Workforces: Insight from Profiles and Dr. Peter Cappelli

Posted by Anh Tran on Feb 27, 2013 7:45:00 AM

For the past 18 months, the Profiles Research Institute conducted an ongoing study to help organizations bridge employee generational gaps

In the past, managers were generally older than the people they managed. In recent years, we have seen this is no longer the case. Research clearly shows that this presents some unique challenges and that these managers need help managing multi-generational workforces to avoid conflict and a decrease in staff morale.

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Topics: Workplace Management, Training and Development in Business, Employee Retention

Create a Culture of Engagement

Posted by Shekhar Bhusannavar on Feb 26, 2013 7:45:00 AM

Engaged employees provide immeasurable benefits to your organization.

Over the past couple of years, challenging economic conditions have required organizations to tighten belts and do more with less. While we all accept these measures are necessary for survival, the added stress on rank-and-file employees has been excruciating. Leaders need to do all they can to ensure they foster an engaged workforce that will continue to move forward in spite of the challenges that lie ahead. Those that can pull people together will survive and thrive when times improve.

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Topics: Workplace Management, Employee Retention

The question on everyone's lips is ''WIIFM - What's in it for me?''

Posted by Anh Tran on Feb 22, 2013 5:34:00 PM

Employees need to be able to answer “what’s in it for me” (WIIFM) to be fully engaged in their work.

Abraham Maslow’s hierarchy of needs is one of the first theories that explained the basis for understanding what motivates people. It begins with the most fundamental needs for basic survival and concludes with self-actualization.

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Topics: Workplace Management, Employee Retention

Leadership Skills Alert - How to Maintain High Performance Standards

Posted by Shekhar Bhusannavar on Jan 24, 2013 8:15:00 AM

Our leadership skills research reveals that exceptional leaders set high performance standards to achieve results for their organizations. Top leaders model the integrity, intellectual curiosity, work ethic, and emotional intelligence they expect of others. But that’s not enough. Leadership is more than being a leader. It's about delivering the results the organization needs to fulfill its mission. The buck has to stop somewhere, and that is with leaders.

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Topics: Workplace Management, Leadership Skill Improvement

The Trick of the Presenter's Paradox in Tracking Employee Performance

Posted by Rick Yvanovich on Jan 9, 2013 8:15:00 AM

Sometimes it feels like we live in a world of bigger is better. It’s tempting to want to bolster your company or yourself by naming off as many accomplishments as possible. The desire to highlight your success naturally leads you to think about it in concrete terms of how much and how many, but performance management rests on more than a numbers game. Tracking employee performance can be a test of quality, not quantity.

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Topics: Workplace Management, Employee Assessment Tools

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    With the Profiles International South East Asia Blog, it is our mission to help organizational leaders and HR professionals improve their performance and workforce productivity. 

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